Yortt Posted October 27, 2018 Share Posted October 27, 2018 Problem getting PCMtec software to work , it appears this problem does not fall under PCMtec support. Following is the issue can any of the forum members help with any advice? Loaded the editor software onto my laptop per the download instructions. The software opens, however the "Open' button is greyed out. the vehicle "info" and "read/write" buttons are highlighted. Connected to the car, hit vehicle info and the vehicle information was downloaded from the car , hit the read/write button and it went to the"Flash Toolbox" screen both read flash and write flash on this screen are greyed out hence could not read the tune from the car. Thanks Quote Link to comment Share on other sites More sharing options...
Roland@pcmtec Posted October 27, 2018 Share Posted October 27, 2018 Hi Yortt, I sent you an email asking to check the login status of the software. Under file -> modify login can you confirm if you are firstly logged in. Secondly if you are can you log in and log out again? Quote Link to comment Share on other sites More sharing options...
Yortt Posted October 27, 2018 Author Share Posted October 27, 2018 Roland I just rechecked my emails and I did not receive it, however thanks for the quick response now I will do as you have indicated hopefully that will fix it. Quote Link to comment Share on other sites More sharing options...
Yortt Posted October 27, 2018 Author Share Posted October 27, 2018 Rolland All looks good now thanks. Quote Link to comment Share on other sites More sharing options...
Yortt Posted October 27, 2018 Author Share Posted October 27, 2018 Roland I owe you an apology, I found your email in my junk mail folder. Regards John Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.