scotty Posted August 4, 2019 Share Posted August 4, 2019 Just wondering if anyone has had a problem with their tactrix adaptor. It wouldn't connect to my ba xr8 and I thought it was a probem with my obd port but my blue tooth adaptor and my sct hand controller both connect fine. The error message I get through pcmtec when I try to read the vehicle is that it can see the cable but isn't receiving from the pcm. I then trie using it with my scanning software in the wifes kia and it is doing the same thing, it can see the j2354 but isn't seeing feedback from the pcm. Any help would be appreciated thanks Scott Quote Link to comment Share on other sites More sharing options...
finnigan001 Posted August 4, 2019 Share Posted August 4, 2019 Have you got a genuine tactrix? Drivers definitely installed? Just trying to work out work out where the problem lies. Quote Link to comment Share on other sites More sharing options...
scotty Posted August 4, 2019 Author Share Posted August 4, 2019 Hope it genuine for the price I paid lol. But seriously they are a well known Aussie company so I think it is. As for the drivers I double checked they were installed and pcmtec is saying that it can see it as a j2354. I am lost too if it's not faulty. Quote Link to comment Share on other sites More sharing options...
finnigan001 Posted August 4, 2019 Share Posted August 4, 2019 It could be a comm port issue. Maybe try plug it in a different usb port and let it power on and install to see if makes a difference. I know sometimes i have to do this for PCMtec to pick it up again. Maybe try a different obd2 software to scan the ecu. Just to see if you get anything out of it. Otherwise maybe well be stuffed Quote Link to comment Share on other sites More sharing options...
finnigan001 Posted August 4, 2019 Share Posted August 4, 2019 https://forscan.org/home.html Software to try ^ Quote Link to comment Share on other sites More sharing options...
scotty Posted August 5, 2019 Author Share Posted August 5, 2019 (edited) Lol yeah I have that, it's what I tried on the other car. I have access to a territory tomorrow that I will try to rule out my car being the problem. Thanks for trying to help Finnegan. Edited August 5, 2019 by scotty Quote Link to comment Share on other sites More sharing options...
Roland@pcmtec Posted August 5, 2019 Share Posted August 5, 2019 Is it a big HP build? Some tuners cut the OBD2 wires back in the day before they could tuner lock cars. Where did you buy the cable from and how much was it? It should be about the $250-300 mark. Fake OpenPorts are usually under $100 and most are DOA or fail within a few weeks. 1 Quote Link to comment Share on other sites More sharing options...
scotty Posted August 5, 2019 Author Share Posted August 5, 2019 The wiring hasn't been touched Roland as I built the car and was tuning it with sct prior to this. I bought the cable from ti performance and it cost $300 with postage. Quote Link to comment Share on other sites More sharing options...
Roland@pcmtec Posted August 5, 2019 Share Posted August 5, 2019 Test it with Forscan then. https://forscan.org/ Quote Link to comment Share on other sites More sharing options...
scotty Posted August 5, 2019 Author Share Posted August 5, 2019 Yeah I tried and same result, the laptop is seeing the cable but no response from the com. Quote Link to comment Share on other sites More sharing options...
Roland@pcmtec Posted August 5, 2019 Share Posted August 5, 2019 Got another car you can try it on? Quote Link to comment Share on other sites More sharing options...
scotty Posted August 5, 2019 Author Share Posted August 5, 2019 Yeah I have a territory I can try tomorrow, so I will give that a go and see what happens. Quote Link to comment Share on other sites More sharing options...
finnigan001 Posted August 5, 2019 Share Posted August 5, 2019 @galapogos01 <- tiperformance, might be able to help you out. Quote Link to comment Share on other sites More sharing options...
scotty Posted August 5, 2019 Author Share Posted August 5, 2019 Thanks finnigan I will give it a go tommorow and if its a no go then I will hit them up and see what they say. Quote Link to comment Share on other sites More sharing options...
galapogos01 Posted August 5, 2019 Share Posted August 5, 2019 (edited) If you don't have any luck on the Terri just drop us an email. Would be the first failure I've seen in many sales. PS: for anyone in doubt about whether they're Genuine, the authenticity of the units we sell can be validated by checking the serial number on the unit with Tactrix themselves. Cheers, Jason Edited August 5, 2019 by galapogos01 3 Quote Link to comment Share on other sites More sharing options...
scotty Posted August 5, 2019 Author Share Posted August 5, 2019 Thanks. I just wanted to make sure it was a failure before I emailed you, I understand these things can happen if it is a faulty cable. Quote Link to comment Share on other sites More sharing options...
Roland@pcmtec Posted August 6, 2019 Share Posted August 6, 2019 15 hours ago, galapogos01 said: Would be the first failure I've seen in many sales. We only ever heard of one failure before and I suspect it was a high voltage power supply killing it (I think it was about 20v and had FEPS left powered on over a weekend which is not exactly normal use). Tactrix themselves said they had never seen it before. Quote Link to comment Share on other sites More sharing options...
Roland@pcmtec Posted August 11, 2019 Share Posted August 11, 2019 How did you go @scotty ? Quote Link to comment Share on other sites More sharing options...
scotty Posted August 13, 2019 Author Share Posted August 13, 2019 The territory didn't come onto work and we usually get a few Ford's in but not one last week lol. Work has been flat out so I'll have another look in the next few days. Quote Link to comment Share on other sites More sharing options...
scotty Posted August 13, 2019 Author Share Posted August 13, 2019 (edited) Woohoo success! It wasnt the cable it was the usb port in my laptop, all good now though. On a side note i have just read the file in my car and it is telling me i have a checksum error. Any thoughts? Thanks for all the help and advice. Scotty Edited August 13, 2019 by scotty 1 Quote Link to comment Share on other sites More sharing options...
scotty Posted August 13, 2019 Author Share Posted August 13, 2019 it says it has a DTC permanent checksum error, which may make the vehicle undrivable. I have always had an error code come when i have scanned it and I always put it down to the aftermarket tune in the car, but maybe I am wrong. Quote Link to comment Share on other sites More sharing options...
finnigan001 Posted August 13, 2019 Share Posted August 13, 2019 hmmm... i wonder if that's because the tune is locked? Still should stop you from logging the vehicle thou i wouldn't have thought Quote Link to comment Share on other sites More sharing options...
Roland@pcmtec Posted August 13, 2019 Share Posted August 13, 2019 Basically if the car starts and runs fine it is usually safe to ignore it, it was most likely the result of whoever tuned it previously. Quote Link to comment Share on other sites More sharing options...
Roland@pcmtec Posted August 13, 2019 Share Posted August 13, 2019 1 hour ago, finnigan001 said: hmmm... i wonder if that's because the tune is locked? Still should stop you from logging the vehicle thou i wouldn't have thought If it is tuner locked with our software it will say so specifically. Some other tuners do their own thing to tuner lock the PCM which could also cause a checksum error. Quote Link to comment Share on other sites More sharing options...
scotty Posted August 13, 2019 Author Share Posted August 13, 2019 Thanks Roland I will have a read of that post. No it's not locked, the pcm is from my sedan and was tuned by a large shop in Melb when I had the vortech supercharger in it. When i transferred the engine into my ute I used the same tune and have been trying to fine tune it with sct since. Quote Link to comment Share on other sites More sharing options...
Roland@pcmtec Posted August 13, 2019 Share Posted August 13, 2019 SCT sometimes causes a checksum error. I'm not sure why. Often you'll find the VID block has been wiped as well so double check that. Quote Link to comment Share on other sites More sharing options...
scotty Posted August 13, 2019 Author Share Posted August 13, 2019 Ok I will check that. It's always had a pcm error. Quote Link to comment Share on other sites More sharing options...
Robertbossghia Posted April 1, 2022 Share Posted April 1, 2022 im having similar issue with tactrix not connecting on pcmtec but works fine on forscan Quote Link to comment Share on other sites More sharing options...
Roland@pcmtec Posted April 1, 2022 Share Posted April 1, 2022 7 minutes ago, Robertbossghia said: im having similar issue with tactrix not connecting on pcmtec but works fine on forscan Can you please submit a support ticket https://www.pcmtec.com/contactus Please detail what you've tried, exactly what error occurred. What vehicle? Has the cable ever worked before? Can you please do help -> upload logs as well Quote Link to comment Share on other sites More sharing options...
jakka351 Posted April 3, 2022 Share Posted April 3, 2022 Have you installed the J2534 drivers for the openport, https://www.tactrix.com/index.php?option=com_content&view=category&layout=blog&id=38& Quote Link to comment Share on other sites More sharing options...
K44 Posted September 24, 2023 Share Posted September 24, 2023 On 8/4/2019 at 10:20 PM, Roland@pcmtec said: Is it a big HP build? Some tuners cut the OBD2 wires back in the day before they could tuner lock cars. I know this is old but if someone did that to my car it would be an ass whipping at the least. Quote Link to comment Share on other sites More sharing options...
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